Terms of Service — The Connect
These Terms of Service (“Terms”) are a binding agreement between you (“you” or “User”) and Operator. They govern your access to and use of The Connect website, apps, and related services (the “Service”), including any lead lists, business records, contact fields, notes, and other information made available through the Service (“Lead Data”).
By tapping or clicking Agree, creating an account, or otherwise using the Service after being presented with these Terms, you accept these Terms and our Privacy Policy at https://theconnect.pages.dev/privacy.html. If you do not agree, do not use the Service.
If you use the Service on behalf of a company, you represent that you have authority to bind that company, and “you” includes that company.
1. What The Connect is (and is not)
1.1 Open beta, free access. The Service is an open beta offered free of charge unless we later post a paid plan. Features may change, break, or disappear. We may suspend or end the Service at any time.
1.2 What we provide. The Connect helps users find local service-business leads (for example HVAC, plumbing, roofing) compiled from public data sources, such as government permits, licenses, business registrations, and other publicly available web information. Some records flagged as residential-related are designated mail-only.
1.3 What we do not provide. We do not provide consumer reports. We do not provide credit, employment, tenant/housing, insurance-eligibility, or background-screening services. We do not place calls, send texts, send emails, or mail pieces for you. We are a software tool and data display layer — not your lawyer, compliance officer, or dialer.
1.4 Eligibility. You must be at least 18 years old and able to form a binding contract. The Service is directed to business users in the United States.
2. Account registration and security
2.1 You may register with email and password or a supported single-sign-on provider (for example Google). You must provide accurate information.
2.2 You are responsible for all activity under your account. Keep your credentials confidential. Notify us promptly at ttnguyen081482@gmail.com if you suspect unauthorized access.
2.3 We may refuse, suspend, or terminate accounts at our discretion, including for suspected violation of these Terms or applicable law.
3. License to use the Service
3.1 Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service and Lead Data only for your legitimate business-to-business sales, marketing, or business-development activities, and only in compliance with law and these Terms.
3.2 You do not own Lead Data. Except for content you submit (such as your own notes), we and our licensors retain all rights in the Service and Lead Data. No rights are granted except as expressly stated.
4. Fair Credit Reporting Act (FCRA) and similar walls
4.1 Not a consumer reporting agency. Operator is not a “consumer reporting agency,” and Lead Data is not a “consumer report,” under the Fair Credit Reporting Act, 15 U.S.C. § 1681 et seq. (“FCRA”). Lead Data is not collected or provided, in whole or in part, for the purpose of serving as a factor in establishing a person’s eligibility for credit, insurance, employment, tenancy or housing, educational admission or benefits, a government license or benefit, or any other FCRA-regulated purpose.
4.2 Prohibited FCRA uses. You will not use the Service or Lead Data, in whole or in part:
(a) to determine eligibility for personal/family/household credit or insurance;
(b) for employment decisions (hiring, promotion, reassignment, retention), including household workers;
(c) for tenant, rental, or housing eligibility decisions;
(d) for educational admission or benefits decisions;
(e) for government license or benefit eligibility;
(f) to take any “adverse action” as defined in the FCRA; or
(g) for any other purpose regulated by the FCRA or similar state laws.
4.3 Other restricted regimes. You will not use the Service to misuse nonpublic personal information protected by the Gramm-Leach-Bliley Act, or personal information from motor vehicle records in violation of the Driver’s Privacy Protection Act, or for any purpose those laws forbid.
4.4 Violation of this section is a material breach. We may terminate your access and report unlawful use where appropriate.
5. You are solely responsible for outreach and compliance
5.1 You are the compliance party. You alone decide whether and how to contact any person or business identified in Lead Data. We do not contact leads for you. We do not obtain consent, prior express written consent, or any other permission on your behalf for your calls, texts, emails, mail, or visits.
5.2 Laws you must follow. Before contacting anyone, and in all outreach, you must comply with all applicable laws and regulations, including without limitation:
(a) the Telephone Consumer Protection Act (TCPA) and its rules (including consent rules for autodialed/prerecorded calls and texts);
(b) the Federal Trade Commission’s Telemarketing Sales Rule;
(c) the CAN-SPAM Act (email);
(d) the national Do Not Call registry and Texas No-Call / telemarketing rules, and any other state do-not-call or telemarketing laws that apply to you;
(e) state and federal privacy and consumer-protection laws;
(f) if your outreach relates to residential housing or dwelling opportunities, the Fair Housing Act and related state/local fair-housing laws (no discriminatory statements or targeting based on protected characteristics).
5.3 Suppression and opt-out. You must maintain and honor internal do-not-contact lists, honor opt-out and revocation requests promptly, and scrub applicable do-not-call lists as required by law.
5.4 Mail-only leads. If Lead Data is marked mail-only or is residential-related as designated in the Service, you may use it only for lawful postal mail unless you have an independent legal basis for another channel. You must still comply with all applicable mail, privacy, and fair-housing rules.
5.5 Independent verification. Public data is often wrong or stale. You must independently verify Lead Data before you rely on it, spend money, or contact anyone.
5.6 No legal advice. Nothing in the Service is legal advice. You should consult your own counsel about your outreach program.
6. Acceptable use
You agree you will not, and will not allow others to:
(a) use the Service for any unlawful, harmful, fraudulent, harassing, defamatory, or discriminatory purpose;
(b) use Lead Data for spam, phishing, or bulk unsolicited communications that violate law;
(c) use the Service for any purpose prohibited in Section 4;
(d) resell, sublicense, publish, or redistribute Lead Data or bulk exports as a competing data product or list brokerage service;
(e) scrape, spider, or harvest the Service by automated means except as we expressly allow in-product;
(f) reverse engineer, bypass rate limits or security, or disrupt the Service;
(g) upload malware or infringing content;
(h) misrepresent your identity or affiliation;
(i) use the Service to build or train a competing lead database or substantially similar product using our non-public compilation features;
(j) access the Service if you are our direct competitor except with our prior written consent;
(k) use residential Lead Data in any way that violates fair-housing or privacy law.
We may monitor for abuse and may investigate and suspend access.
7. Your content
If you submit notes, tags, or other content (“User Content”), you grant Operator a worldwide, non-exclusive, royalty-free license to host, store, reproduce, and display that User Content solely to operate and improve the Service. You represent you have the rights needed to submit it. We may remove User Content that violates these Terms.
8. Privacy
Our Privacy Policy explains how we collect and use personal information about Users of the Service. It is available at https://theconnect.pages.dev/privacy.html and is incorporated by reference. Lead Data about third-party businesses or persons comes primarily from public sources; see the Privacy Policy for any lead-suppression practices we offer.
9. Open beta; changes to the Service
9.1 The Service is provided as a beta test. We make no promise of uptime, support response time, feature permanence, or data durability.
9.2 We may add, change, or remove features, limit exports, reset data, or discontinue the Service at any time, with or without notice, without liability to you.
9.3 If we later offer paid plans, separate pricing terms will apply to those plans. These free-beta Terms still limit liability as stated below unless a signed order says otherwise.
10. Disclaimers (as-is)
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL LEAD DATA ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WE DO NOT WARRANT THAT LEAD DATA IS ACCURATE, COMPLETE, CURRENT, OR ERROR-FREE, OR THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR FREE OF VIRUSES. PUBLIC RECORDS AND WEB SOURCES CONTAIN MISTAKES. YOUR USE OF LEAD DATA IS AT YOUR SOLE RISK.
SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS. IN THOSE JURISDICTIONS, DISCLAIMERS APPLY TO THE FULLEST EXTENT PERMITTED.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
(a) WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO THE SERVICE, LEAD DATA, OR THESE TERMS, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
(b) OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE, LEAD DATA, OR THESE TERMS WILL NOT EXCEED THE GREATER OF (i) ONE HUNDRED U.S. DOLLARS (US $100) OR (ii) THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. BECAUSE THE SERVICE IS CURRENTLY FREE, THIS CAP WILL TYPICALLY BE US $100.
(c) THESE LIMITATIONS APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS. IN THOSE JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
12. Indemnification
You will defend, indemnify, and hold harmless Operator and Operator’s officers, agents, contractors, and successors from and against any claims, demands, actions, losses, damages, liabilities, fines, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:
(a) your use of the Service or Lead Data;
(b) your outreach or communications to any lead or third party (including calls, texts, emails, mail, and in-person contact);
(c) your violation of these Terms;
(d) your violation of any law or regulation (including TCPA, CAN-SPAM, telemarketing and do-not-call rules, FCRA, and fair-housing laws);
(e) your violation of any third-party right;
(f) User Content you submit; or
(g) unauthorized access to the Service using your credentials, to the extent caused by your failure to protect them.
We may assume exclusive defense of any matter subject to indemnification. You will cooperate and will not settle any claim that imposes obligation or admission on us without our prior written consent.
13. Intellectual property; feedback
The Service, including software, design, trademarks, and our compilation of Lead Data, is owned by Operator or licensors and protected by law. If you give feedback, you grant us a perpetual, irrevocable, royalty-free right to use it without restriction or compensation.
14. Third-party services
The Service may link to or integrate third-party sites or auth providers (for example Google). We do not control third parties and are not liable for their services. Your use of them may be subject to their terms.
15. Suspension and termination
We may suspend or terminate your access at any time, with or without cause or notice. You may stop using the Service at any time. Upon termination, your license ends. Sections that by nature should survive (including 4–6 and 10–18) will survive.
16. Changes to these Terms
We may update these Terms. For material changes (including dispute resolution, liability, indemnity, or permitted uses), we will require a new affirmative acceptance (for example a blocking Agree screen) before you continue using the Service, and/or provide notice to the email on your account. For non-material changes, we may post the updated Terms with a new effective date. The version you accepted is recorded in our systems. If you refuse material new Terms, you must stop using the Service.
17. Dispute resolution; arbitration; class waiver
Please read this section carefully. It affects your legal rights.
17.1 Governing law. These Terms and any dispute arising out of them or the Service are governed by the laws of the State of Texas, without regard to conflict-of-laws rules, except that the Federal Arbitration Act governs the arbitration agreement.
17.2 Informal resolution first. Before filing a claim, you agree to email ttnguyen081482@gmail.com with a brief description of the dispute and your contact information, and to try to resolve it informally for 30 days.
17.3 Binding individual arbitration. If not resolved, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding arbitration on an individual basis, administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (or, if unavailable, another mutually reasonable administrator). The arbitration may be conducted by phone, video, or in Harris County, Texas. Judgment on the award may be entered in any court with jurisdiction.
17.4 Class action waiver. YOU AND OPERATOR AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS.
17.5 Small claims carve-out. Either party may bring an individual action in small claims court in Harris County, Texas, or in the small claims court of your county of residence, if the claim qualifies.
17.6 IP and abuse carve-out. Either party may seek injunctive or other equitable relief in state or federal courts in Harris County, Texas, for intellectual-property infringement or unauthorized access, scraping, or security abuse. You consent to personal jurisdiction there for those actions.
17.7 Opt-out. You may opt out of the arbitration agreement in this Section 17 by emailing ttnguyen081482@gmail.com within 30 days of first accepting these Terms, with subject line “Arbitration Opt-Out” and your account email. If you opt out, the class-action waiver still applies to the maximum extent permitted by law, and disputes will be resolved in the state or federal courts located in Harris County, Texas, and you consent to jurisdiction there.
17.8 Batch / mass filings. If 25 or more similar demands are filed by or with the same counsel, AAA mass-arbitration supplementary rules (or equivalent) may apply as permitted by the administrator’s rules.
17.9 Jury waiver. IF A CLAIM PROCEEDS IN COURT RATHER THAN ARBITRATION, YOU AND OPERATOR WAIVE ANY RIGHT TO A JURY TRIAL to the maximum extent permitted by law.
18. Miscellaneous
18.1 Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us about the Service and supersede prior understandings on that subject.
18.2 Severability. If any provision is unenforceable, the rest remains in effect. If the class waiver is found unenforceable as to a claim, that claim (and only that claim) may proceed in court, and arbitration still applies to other claims to the extent permitted.
18.3 No waiver. Failure to enforce a provision is not a waiver.
18.4 Assignment. You may not assign these Terms without our consent. We may assign them as part of a reorganization, entity formation (for example to an LLC we form), or transfer of the Service.
18.5 Force majeure. We are not liable for delays or failures due to events beyond our reasonable control.
18.6 Notices. We may notify you via the Service or the email on your account. You must send legal notices to ttnguyen081482@gmail.com.
18.7 Export and sanctions. You may not use the Service if you are prohibited by U.S. export or sanctions laws.
18.8 No third-party beneficiaries. Except for indemnified parties under Section 12, these Terms create no third-party beneficiaries.
18.9 Headings. Headings are for convenience only.
18.10 Electronic agreement. You consent to electronic contracting and electronic records. Your tap or click on Agree is your electronic signature.
End of Terms of Service (Version 1.0)